Windsor Healdsburg Mortuary & Crematory
9660 Old Redwood Hwy, Windsor, CA, 95492
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I cant express enough how grateful I am for this place .first of all Bianca she is amazing and sweet and so kind .she spoke to me and informed about everything I needed to know and was very understanding. Also id like to thank Sarah and Elvira they are such amazing women! I wish I could give them 1000 stars.they take.care of your loved one and show them so much care and love.please for a peace of mind I recommend this place so much.”
— jeshaki 1
“The compassion, dignity and care we received from Windsor mortuary went far beyond our expectations. Losing my younger siblings has been the most painful experience my family has endured. Elvira & Bianca were more than just professionals, they became a steady presence when our world felt like it was falling apart. Since the first meeting to arrange the details they listened patiently, guided us through the process and handled every detail with grace and sensitivity. They made space for our grief while ensuring that every decision reflected the love and legacy of my siblings. My parents are extremely grateful for the care they showed our family and I would not hesitate to recommend them to anyone who needs a compassionate hand during their time of loss. From the bottom of our hearts, my family thanks you both!”
— Jennifer Sanchez
“they mishandled my grandmothers death certificates twice! they delayed sending mail after we confirmed they would send it out immediately! terrible! do not recommend!”
— sereno
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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