C Mertz & Son Funeral Home Inc
911 Englewood Ave, Buffalo, NY, 14223
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I highly recommend Jason Mertz and family. We were treated with the upmost respect regarding my brother’s passing. They were very very accommodating. My plans will be made. Also with these people I highly highly recommend them.”
— Rozanne Wrobel
“Our family have used the services of the Mertz family several times in recent years. Their help has always been prompt, compassionate, and professional. They made sure every detail was taken care of, including one time placing a canopy graveside at the last minute when unexpected rain occurred. We have always felt they gave us the best of service while keeping costs moderate. Very highly recommended”
— David Weiss
“This funeral home actually feels home-like, which is a credit to the family that runs it. Jason and his parents are incredibly competent and compassionate and took care of everything for us. Their friendliness and eagerness to help made it so easy and even enjoyable to work with them. We had a few unique aspects to our arrangements for my Dad and they ensured everything went smoothly from start to finish. I recommend them without reservations and I thank them for being a real bright spot amidst such a difficult time.”
— Siobhan O'Connor
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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