Torbert Funeral Chapels Inc
1145 E Lebanon Rd, Dover, DE, 19901
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Delaware
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“If your looking for a company that treats you like family. Look now futher. Bill Torbert the owner came to my mom's house to discuss my dad's affairs. He was patient, kind, low key and respectful. He explained this very well. No high pressure to upset you. Willing to help any way he could. His staff was amazing. Jim,Sharon and Jasmine were great. They are kind, willing to help. Spoke with Sharon today a year later. Knew my name. Helped me. We are using them for my Mom's funeral. If you live in Dover or surrounding area. Please consider this local comunity company.”
— Ken
“I was there for my grandmother's memorial service on 10/27. I have never in my life experienced or seen anything more disrespectful as removing the urn while the family or anyone was still there. We didn't even get to go up to pay our last respects. We were asked if we were going to go up and we said we were. I do not know what shady event took place but clearly something was taking place that only 1 person in our family new. Im totally heartbroken and disrespected Kathy Girantino”
— Robert Ball
“Handled the funeral of a family member. From our first meeting to the end of the funeral we and our family and friends were treated with the utmost respect and efficiency. I really can't say enough of the quality of service and professionalism except thank you for making a very difficult time just so much easier.”
— ron montefusco
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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