Pet Haven Cemetery
4501 W Seneca Turnpike, Syracuse, NY, 13215
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Losing pets is possibly one of the hardest things in the world to deal with. I have used their services a few times now and I'm thankful for them. Prices are very reasonable. The staff is very helpful, empathetic, sympathetic and professional. They treat our lost loved ones with dignity and respect. They make the process very simple as well. In my opinion, there's no other option to consider if you lose a pet.”
— Mark Petrowski
“Overly accommodating during the holiday when unexpected departure of our shop cat chewbear ”
— Nicole Ashley
“I and my family cannot thank Sue enough for taking care of us. She answered our call in 5 minutes and met us ON CHRISTMAS DAY to accept my daughter's dachshund! (Other crematoriums did not return the call 😞)She was empathetic and helped my daughter at the most difficult of times.”
— Louis Maisel, MD
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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