Cason Monk-Metcalf Funeral Directors
5400 North St, Nacogdoches, TX, 75965
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Colby did a great job, he listened with our concerns and made sure everything was as we wanted. I have so much peace with my Moms service! The whole team did great job starting with the day they got the call she had passed.”
— Stacy Dean
“We had such a good experience with them when we arranged my mom’s service. During a really hard time, they were kind, patient, and incredibly helpful with every detail. They treated our family with genuine care and made the whole process feel personal instead of rushed or impersonal. I would absolutely recommend them to anyone who wants compassionate people guiding them through a difficult moment.”
— Trisha Cox
“Cason Monk-Metcalf Funeral Directors were phenomenal to work with. We used their services with our dad and now with our mom. Colby and the entire staff were most accommodating during the planning and entire process of our mom's burial and memorial service. We couldn't have had better supportive friends during this journey of our life. We highly recommend their services.”
— Angelia Morton
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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