Hilgenfeld Mortuary
120 E Broadway, Anaheim, CA, 92805
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“We are deeply grateful for the compassionate and professional care we received during a very difficult time. From our first meeting, the staff treated our family with kindness, patience, and respect. Every detail was handled with thoughtfulness and dignity, and their support made the process much easier to bear.”
— Steven Huizenga
“I can't say that I recommend this place. The two people I talked to throughout the process were nice enough and very responsive, but there were a few issues. Even though my deceased loved one pre-paid her cremation and put my name and address down to receive her ashes, they still acted hesitant to give me them, since I'm not next of kin. First, they said they needed to see her advance directive that I was on, which makes no sense, since she isn't alive. Next, they almost released the ashes to next of kin, despite me being the one on the paperwork, AND me stressing to them to NOT give the ashes to that person when they were received from the crematorium. They also charge $275 to mail the ashes out of state, which is an absolutely exploitative upcharge, as it only costs somewhere around ~ $115 via the required USPS priority express. They also had a large charge for mailing the death certificates, somewhere around $25, which also isn't ok. Please do better next time and follow the deceased person's wishes without question. Not everyone wants their ashes to go to their next of kin.”
— Amy Lane
“Our brother passed in March. After calling 5 or 6 other places Hilgenfeld was the first place that was able to take in my brother. We were very pleased with the service we were provided. I live in Tennessee, so to receive the treatment we did was a breath of fresh air. Edith was Fantastic. She treated us like we were family. I would highly recommend Hilgenfeld Mortuary and Edith!!”
— patrick murray
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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