Mueller Funeral Home Ottawa
800 1st Ave, Ottawa, IL, 61350
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“To the amazing people at Mueller – We lost our brother/son-in law. It was an incredibly tough couple of days for me and my parents. I can’t thank you enough for making this a little easier on all of us. It was the worst two days for my sister and my nieces. Your kindness, compassion and professionalism made it a little easier and a little more tolerable for them. For this, I am eternally in your debt. Thank you so much to the Mueller staff. God Bless Paul K.”
— Paul Kapelinski
“I entrusted Mueller’s with the arrangements for my father Roy Pratt (of Ottawa). I cannot express how thankful I am for all of their help, patience, and kindness. Chad and Rich were amazing! Chad went the extra mile for me and helped make a difficult time fathomable.”
— Danielle Gray
“The Kallner Family could not be more grateful for the kind and compassionate staff especially Jason. He not only helped Vivian to preplan her funeral but guided her family through the process when she passed. Many of us came form far away, he made it so we could focus on her and not the process. Organized and though, while all the time professional. With deep gratitude we thank you.”
— Dawn Kallner
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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