Heritage Florence Funeral Home
360 N Park St, Florence, AZ, 85232
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Everything thus far has been great. Communication was 100% and they made sure as a first timer I was aware of all my options! I felt comfortable all while grieving. I took comfort in knowing everything was done for me and that I had the choice and freedom to voice what I wanted for my Grandfather. From paperwork to VA services. This has been a long journey, but Florence Herritage Funeral home was beyond accommodating in every way. I’m thankful for them all through this hard time. Chelsey Dennis”
— Chelsey Dennis
“Dante was very helpful with the whole process after my husband died. Very knowledgable and was always quick to get back to me when i emailed with questions. It has not been easy for me. I would highly recommend”
— Kathy H
“On behalf of Pete Celaya family we want to thank Heritage Florence for their empathy, flexibility and kindness with funeral arrangements. Rosie was exceptional to work with and we really appreciate all she did to help us through the process.”
— Pete Celia Celaya
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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