Pretlow & Sons Funeral Home
500 Liberty St, Chesapeake, VA, 23324
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I am very pleased with the services we received. I have used them over the years for our family. I am very thankful for the continued professionalism that they have shown towards us down through the years. Thank you once again for making it difficult situation bearable.”
— Brenda Jones
“The Pretlow family treated us like family. Carolyn is simply Phenomenal. I have been to many funerals and been a part of the planning of many funerals, this is the best work that I have seen by ANY funeral home in this area period. My godfathers body was perfect, he looked like he was sleeping and that was remarkable with what his sickness had done to his body. Every part of the service was handled professionally, impeccably, and most important, personally. They are totally sensitive to the family's needs during this time of loss. They were totally accommodating especially since the funeral was on a Saturday and the burial was on the following Tuesday after a holiday Monday at Horton Memorial Cemetery. Many moving parts and pieces handled flawlessly. I knew about the other funeral homes but never knew about Pretlow. My godfather chose them before his death, and now I know why. He said Pretlow treats you like family, and they do. I would highly recommend Pretlow and Sons to anyone requiring funeral services, which we ALL will at some point and time.”
— Leroy Richardson
“My family and I will be forever grateful to Carolyn Keens and the Pretlow Funeral Home. They handled my Mother's and my Uncle's life celebration, as they were 4 weeks apart, with professionalism and grace. They were knowledgeable, fair and forthright with us. My loved ones looked as if they were sleeping, just beautiful! They are the absolute best!”
— Lisa Bellamy
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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