Neptune Society
1187 Old Hickory Blvd #100, Brentwood, TN, 37027
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My representative, James (Opie) was absolutely wonderful. He was patient with me and helped guide me through the process. Being out of state it was super helpful and I’d recommend them to anyone. He helped me with things I wasn’t even sure about. I am very thankful my father did this and very appreciative of their assistance with these final arrangements.”
— Tiare LaRiche
“If I could give 10 stars I would. My husband and I set up accounts with Neptune Society about five years ago, and when my husband passed away in early October of this year, I didn’t remember exactly what I should expect. But I can honestly tell you that from the time they picked my husband up at our home until the time his remains were returned to me, I have never been treated with any more kindness and respect. All the staff was wonderful, in particular the funeral director, Mr. James Padgett. He walked me through step-by-step of everything I needed to do, and even helped me with writing the obituary, He also crafted one of the most beautiful funeral cards that I have ever seen. In my opinion, if you want cremation, you cannot go wrong by choosing Neptune Society!”
— Mary Paul Davis
“Words aren’t sufficient to express the sincere care, compassion, and concern the staff at Neptune Society showed when my daughter passed. They went above and beyond showing their concern for me as well. Wonderful and kind people.”
— Patricia Morrison
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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