Nelson Berna Funeral Home - Fayetteville Location
4520 N Crossover Rd, Fayetteville, AR, 72764
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arkansas
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“The Nelson Berna staff were consistently kind, helpful, and professional. We never felt hurried or unseen. My family sensed their humanity in every conversation & we recommend them highly.”
— Norma Farthing
“I had as good as an experience as I could ever imagine. The staff was comforting, caring ,and efficient in taking care of our funeral needs. They also followed up with us several times after to see if we needed anything else and to check on our well being. They made a bad situation much easier to deal with .”
— Jay Davis
“Mark and the entire Nelson-Berna organization have made my wife’s passing as comfortable as possible. From our initial visit to follow up calls 3 weeks later from Elizabeth . They were informative and showed compassion and were willing to help in any way possible. Kathy with Aftercare is a huge help resolving issues as well. Which was a service Mark told us about. Great group of people.”
— John Baxter
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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