3331 Macdonald Ave, Richmond, CA, 94805
License #FDR1045
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We attended an otherwise insightful and beautiful service on 11/25/25 for a dear friend to find the sign language interpreter hired by the facility was a fraud. This very young lady did not know sign language whatsoever! It was an embarrassment and an added stress to the family who has several deaf members that instead of mourning they had to sign for the person that obviously was not a certified sign language interpreter. She did not sign any of the songs and she spelled words incorrectly. She didn't even know the sign for Lord and this was a religious ceremony. Ms. Lydia should be ashamed that she presented this farce to the family. Especially being a funeral director in the state of California, she should know what she did is an ADA violation. I'm tempted to tell the family to report Stewart's Rose Manor for this egregious fraud attempt that was unnecessary and uncalled for. Most interpreter services do not charge for such a service but only funeral homes, companies and 501cs can request those services for free. It's a shame a black woman would do this to a black family.”
— Monarque Property Investors
“The cremation of my father is being serviced at Rose Manor. I have been leaving messages for Lydia for days. No response. It is my father and they are just ignoring my calls Do not do business with service provider that ignore your calls”
— Raycette Allen
“I can't thank Ms. Lydia Stewart and her entire staff at Stewart's Rose Manor enough for their compassion #1 and their total attention to detail that that really got me through the loss of my father and having to make funeral arrangments. With them I was totally at ease. Everything turned out beautifully thanks to them. Last year my uncle passed and my aunt was just as pleased as I was with them. So thank you everyone at Stewart's Rose Manor and God Bless!!!.”
— Terry Gray
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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