Lighthouse Memorials & Receptions

“I cannot express enough gratitude for the incredible care and compassion Leslie Saldivar showed my family during my cousin Frank’s service at Lighthouse Memorials & Receptions – McMillan and McCormick Center. From the very beginning, Leslie went above and beyond to make one of the hardest times of our lives as comforting and meaningful as possible. She was so sweet, patient, and compassionate—truly a light in a very dark moment for us. Leslie handled everything with such grace, professionalism, and kindness that words can hardly explain how thankful we are for her. She made the service not only smooth and stress-free, but also a beautiful and memorable experience that honored Frank in the best way possible. While no one ever wants to find themselves in this position, when that time comes again for our family, we know without a doubt we’ll return here, because of Leslie. She is absolutely amazing at what she does, and we will forever speak so highly of her and the comfort she gave us. Thank you, Leslie, from the bottom of our hearts.”

— Brenda Cardenas

“There were many positive things about working with Lighthouse, however, I believe there are areas of improvement as well. We selected this funeral for our mother as she was under hospice care at our home in Gardena, so proximity was important as we hoped for a fairly switch process for picking her up upon passing. This was not the case, nor was the wait time accurately communicated. With young children in the home, it was very important to us that we were able to gauge this transition process and their miscommunication made it very hard. Their handling post-mortem seemed good. Their communication during the planning process was not the best, but manageable. Their process for hand-offs and coverage when someone is out was also challenging. As we approached the funeral date, we had questions about the services, her clothing delivery, etc. which I would have expected our primary contact person would have preemptively discussed with us, however we had to proactively reach out, leave messages, follow up, and finally was connected to someone able to assist. Their handling of our requests for special traditional dressing was handled with excellence and care! I cannot thank them enough for this. My mother looked so beautiful due to their team’s execution of our wishes. The venue is beautiful. The ability to have to the space all to ourselves for the viewing and funeral service is a plus. The staff assigned during the both services were extremely helpful and caring. Their AV equipment is challenging to work with. While I was given options for the video montage, I had to meet with the director several hours before our service to troubleshoot it would project properly and the audio came through as expected. This took several tries and ultimately the options offered were not used. We connected my laptop to the system and projected from there. As mentioned, while we had a favorable experience for some aspects of this process, I would hope Lighthouse strongly works to improve certain areas of their service delivery considering this is a very difficult and vulnerable period for most people.”

— Daniel Joyce Agyemang

“I want to sincerely Thank Leslie Saldivar for her incredible support and assistance during the cremation process for my father. She has been extremely helpful, sympathetic, and compassionate throughout this difficult time. Leslie consistently reached out before and after the service, showing genuine care and concern. Even after we returned home, she continued to check in, which meant a lot to us. Her kindness and professionalism truly made a difficult situation a little easier to bear. I highly appreciate her dedication and support. - Rose Castro/ Canada”

— Lance Lawrence