Altmeyer Funeral Homes & Crematory - Riverside Chapel
7415 River Rd, Newport News, VA, 23607
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I had an opportunity to meet with the team at the Riverside Chapel location today and they are fantastic. The level of care and respect they have for your loved ones who have passed is truly exceptional. Everyone I encountered was courteous, professional, knowledgeable, and extremely helpful. Highly recommend.”
— Jake Crawford
“The Austin would like to thank Altmeyer Funeral Homes and Krissy Byers the Funeral Director for their services for my Uncle James M Austin’s home going on August 26th 2025. They did a beautiful job thank you Krissy Byers for her services kind words and patience. Krissy made us feel a part of everything and went above and beyond in our time of need.”
— TiffAny Outerbridge
“I had a wonderful experience with the Riverside- Altmeyer location. They were helpful, compassionate and very knowledgeable. Every question I had was met with detailed answers and patience. My family will forever be grateful for the care and support from Altmeyer. If you do to the Riverside location I recommend Bailey. She helped me plan out the cremation for my mother and her kindness and compassion was felt by my family through the entire experience. We are forever grateful and blessed to have had her help us through our hardship. Thank you so much in entirety but thank you specifically to Bailey, you made the hardest time of our lives easier to navigate and understand. ❤️”
— Tamara Hayes
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Altmeyer Funeral Homes & Crematory - Riverside Chapel?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing