Schoppenhorst, Underwood & Brooks Funeral Home
4895 N Preston Hwy, Shepherdsville, KY, 40165
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“This place was our family and friends funeral home everyone drove here from Louisville, so when our niece passed away she was taken there , she was as laid out for 3 hours the price being 12000 dollars so that adds up to 4thousand dollars per hour, not one time did anyone walk up and ask is there anything you need or can we help you in anyway, it was pouring down rain and at 11 am they are telling everyone to line up the cars to get ready to leave for the cemetery,,needless to say we will never use this funeral home again,, Ben Underwood would be ashamed of the funeral home that he owned and ran until his death”
— Diana Grigsby
“I cannot thank the team at Schoppenhorst, Underwood & Brooks Funeral Home enough for the care and support they provided while taking care of my brother Chad this past week. Coping with such heartbreaking loss is overwhelming on its own, let alone having to manage all the details and planning. The staff at the Mount Washington location were incredibly kind, patient, and compassionate throughout the entire process. They truly felt like an extension of our family during one of the most difficult times of our lives. I wholeheartedly recommend them and sincerely hope that every family facing loss is met with the same level of support and understanding that we received. - The Richter Family”
— Corey Richter
“Our experience was very favorable ali our questions were answered.We were treated professionally and personably.”
— Judy
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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