Jay Chapel Funeral Directors
1121 Roberts Ave, Madera, CA, 93637
License #fe604774
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Wayne Gomes - I love you, you were really amazing to work with and you handled me and my family with so much grace. Jay Chapel did a wonderful job for my mother’s service. The whole team was on the same page, I received help from Jericka and Lisa (I believe) and they were so helpful and always accommodated any needs I asked for, I’m so grateful for this funeral home, but especially for the people who make the services as seamless as possible.”
— Miguel
“Josef was our primary caretaker. He was knowledgeable on everything and took plenty of time and care to ensure we had the best experience honoring our daughter. The program itself was beautiful and easy to send via internet photos and wording as we wanted it. The sound system and video was great and went smoothly. Our daughter was laid to rest looking her best. Unlike other funeral homes Jays does their own embalming and makeup. Also. They photograph the pall bearers transport from the chapel to the graveyard and other special moments. Their instructions on the day of the service helped in making a memorable funeral from the chapel to the graveyard. Rating excellent.”
— Pat Abercrombie
“Wayne and the team provided 10/10 white glove service. No complaints, happy with the front end communication, and the day of services. Wayne knew all the right questions to ask, and because of that my family were all so thankful for a beautiful and smooth ceremony. Wayne mentioned he went to school with my father from K-12, and they were good friends. He even printed copies of their black and white 8th grade promotion class photo for everyone to keep. It was such a kind touch. Sincere thanks to you and your team Wayne, much love and appreciation.”
— Ryan Brunolli
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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