Payless Cremation
3500 Clayton Rd Suite 100, Concord, CA, 94519
License #FD 2323
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Payless Cremation is the best business in the market! They are extremely understanding and flexible. Delilah is very personable and kind, she made a difficult situation easy! The pricing is fair and accurate; and never wavered! The services they provided was on point, similarly to every step of the process. Thank you, Delilah; you and your team deserve the praise and the 5-stars!!!”
— Angela Lee
“This establishment handled my mother’s cremation services with kindness. We picked up my mom’s ashes today; the lady helping us was caring and attentive. I’m not sure if it was Miss Laila or Miss Myriam but I appreciated her very much. Available parking is a bit of a concern, but we got through it alright. A tough experience losing my sweet Mama, but you made it a bit easier. Thank You.”
— cindy james
“We are so grateful for the care and compassion shown to us during such a difficult time. The staff were incredibly supportive, attentive to our needs, and guided us with kindness through every step of the process. They treated us and our loved one with dignity and respect, which brought us comfort when we needed it most. In addition, their services were very affordable, which eased a lot of the stress we were facing. We truly appreciate their compassion and professionalism, and highly recommend them to anyone in need of these services.”
— Just_Anna_C
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Payless Cremation?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing