Keller Funeral Home Inc
1236 Myers Ave, Dunbar, WV, 25064
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“My experience with Keller Funeral Home was truly pleasant. The staff were compassionate, professional, and attentive to every detail. They made a difficult time much easier by handling everything with care and respect. I’m very grateful for their kindness and support throughout the process.”
— Kessell Adkins
“I had a very pleasant experience with Keller. Anthony who I worked with was very professional, knowledgeable, and understanding of the kind of service I wanted, and took the time to make sure everything I ask about was taken care of. What was really important is that I was always able to reach someone if I had a question. The entire staff that I interacted with was extremely kind. They did a amazing job and I highly recommend them. Alyson Johnson-Andrew”
— Alyson Johnson
“The owner of this facility refused to get on the phone and speak to me. Had his rude employee do his dirty work and they kicked my dead mother out even tho they had all the ins money and were being paid. They were ashamed to face us, and they ought to be. All I wanted was a conversation to let him know how we were treated while he was away and how it added to our hardship in the hopes that maybe some other family might have a better experience in the future. But he wasn't honorable enough to even come to the phone. If you supported your employee all that much why not get on the phone and defend his actions like an honorable man?”
— Savannah PavoReal
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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