Ridout's-Brown-Service Prattville Chapel
347 E Main St, Prattville, AL, 36067
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Alabama
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“We’ve been talking about making our funeral arrangements for several years now so when the opportunity to meet with Dignity representatives presented itself we were ready. Throughout the entire process, Michelene was so helpful and reassuring. The process was easy and she helped us purchase exactly what we wanted, without any pressure at all. We are grateful to be prepared for the future.”
— Connie Griffith
“We worked with Richard Trigilio and he was wonderful. He was so knowledgeable and went over every option with us until we made our final decision. We never felt pressured or rushed. I really feel like pre-planning will be such a blessing to our family.”
— Amanda Fletcher
“I can’t say enough about Ridout's-Brown-Service Prattville Chapel. Tisha and Beth made this whole experience bearable. No request was too much, no time was a burden, they cared for my brother truly. Tisha has known us forever so for her, this was family she was caring for but Beth never got to meet my brother, yet she cared for him and every little detail as if it were her own child. I have never been more grateful. They both did an exceptional job. I can never thank them enough. The services were perfect because of them, their dedication, and the love they have shown.”
— Samantha Grier
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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