Sutton Memorial Funeral Home
1701 Sycamore Ave, Kingman, AZ, 86409
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I have to say I was pleasantly surprised. This was an excellent experience and I was expecting it to be horrid! Everyone was very courteous and very professional. I was not dealing well with the loss of my husband, but they all were kind, patient, and professional with me. I will strongly recommend them to all. I don't think you can find a better place to go when you are in need.”
— Patti Asher
“I would never refer anyone to this funeral home subjecting them to deal with the Director, Jamie. She has no compassion or understanding for the person she's dealing with who is in a state of grief & shock. No professionalism whatsoever along with false information to me, which I learned after calling other funeral homes. I went to Lietz-Fraze and was treated very nicely & professionally. I highly recommend them. I called Mohave Memorial Funeral Home as well and both businesses dealt with me in a compassionate way with explanations answering my questions that satisfied me, rather than freak me out, which is what Jamie did to me. Why on earth would she choose that profession?! Suttons is not what it used to be. I would choose another Funeral home.”
— Dari Nielson
“This was by far a horrible experience. I lost my only child. I entrusted Sutton funeral home for the care of her remains. They were supposed to call me when they picked my daughter up from the medical examiner- that never happened. They were supposed to call me to notify me when she would be cremated- that never happened. Finally when I was able to get someone on the phone they informed me she had already been cremated. I ordered a special engraved urn for her a week before they cremated her. I was told the day I was to pick up her ashes that it would be another week to 10 days before the urn would be ready- possibly longer- of course I told them to shove their $600 wooden box and give me my daughter. Now today, I open the ashes to have memorials made from it and find metal pieces in her ashes that no one can explain. If you care anything about your loved ones- choose another facility. At this point I can not even say with certainty that this is even my daughter. What a joke.”
— Marsha S
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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