Hardage-Giddens Riverside Funeral Home & Riverside Memorial Park
7242 Normandy Blvd, Jacksonville, FL, 32205
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“Brittany worked with me every step of the way. She was genine and extremely kind. Even though she was off on the day of my husbands memorial service, she called to check on me to make sure everything was done and see if i needed anything. She was always sincere whenever we spoke. She made me feel i made the right choice entrusting them with my husband. I huge Thank You to every one. You all were kind and sincere each time I step foot on the grounds.”
— Gloria Allen
“From the moment we walked in, we were treated with compassion, dignity, and genuine care during one of the most difficult times in our lives. The entire staff made an overwhelming process feel manageable, but Madison truly stood out. Madison was incredibly kind, patient, and attentive to every detail. She took the time to listen to our wishes, answered all of our questions with clarity and empathy, and made sure our loved one was honored in a beautiful and respectful way. Her calm presence and understanding meant more to us than words can express. The funeral home itself was peaceful, well-maintained, and comforting, creating a space where our family could grieve and remember together. Every arrangement was handled professionally and seamlessly, allowing us to focus on what truly mattered. We are deeply grateful for Madison and the entire team for their exceptional service and compassion. I would highly recommend this funeral home to anyone seeking care, respect, and heartfelt support during such a sensitive time.”
— Mikayla Geiger
“This place has brought heartbreak to my family many times before and it keeps going. We were having a wonderful day and decided to visit my deceased great grandparents, when we get there, almost all graves were missing their offerings and flowers. The “clean up”, if you can even call it that, has destroyed the property of its life and the hearts of families. Taking away personal belongings and throwing them away as well as the beautiful flowers. They do not take care of the grass and especially not the graves, it takes protesting just to get things a little better. This place makes me sick and its filled with greed and ignorance. Do not beg me to remove this. AND i expect better from people taking care of the deceased. Stop breaking hearts.”
— Jayden Cook
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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