Neptune Society
2815 N Loop 1604 E Suite 103, San Antonio, TX, 78232
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My wife and I acquired a Neptune Society plan less than 5 months before her unexpected passing. The acquisition of the plan, as well as the services provided at the time of her passing and afterward were handled with love, caring, grace and sensitivity. I couldn't be more pleased, and I strongly recommend considering Neptune Society when making decisions about end-of-life needs.”
— Jim Hopper
“This facility is the best and what they do everyone was kind understanding patient caring. I am very happy with the outcome they treated my husband with respect and dignity communications were very constant they were so informative about everything and very clear that's so important to the families we're going through this tough time. They went above and beyond I would highly highly recommend them.”
— Mart Torres
“Lisa Gibson walked me through the process and made everything understandable. Very much enjoyed dealing with her and staff in the San Antonio Texas office. Thank you…”
— Robert Daniel
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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