Impellitteri-Malia Funeral Home

“John, I am writing to formally express my deep dissatisfaction with the manner in which I and my family were treated during our recent interaction with you. At a time when we were experiencing significant emotional distress due to the loss of our loved one, your behavior came across as unprofessional, rude, and lacking in basic empathy. I respectfully request that you reflect on this interaction and consider how your conduct impacts grieving families. I will pray for you.”

— Bob O'Doyle

“I just lost my grandmother on Friday 2/5/16 at 4am. John Malia came personally to the Nursing Home and picked up my grandmother when we were ready. He then called me to tell me that everything would be taken care of and not worry about a thing. He was right. During such a difficult time he was there for us 100%. I didn't have to do anything. He even volunteered to pick up her clothes and other things from our house. We live 40 minutes away. I can't tell you what comfort I had knowing that John Malia and his staff were taking care of everything. This past Monday was the wake and funeral and we had a pretty big snowstorm. That did not stop them from making everything perfect. He even went and picked up our Priest who couldn't drive in the snow. When we walked in, we seen all the things that I brought to display to remember my granny was placed beautifully. My grandmother looked like what I had remembered before she had fallen ill. She looked at peace and absolutely beautiful. You can honestly tell that he not only loves what he does but takes extra special care to make sure everyone involved is happy and comforted. My family and I were also driven to and from everywhere we needed to by his son. A very polite and thoughtful man. Thank you so much for your great work and dedication for making such a sad day become a very peaceful one for myself and family. Eileen Hanes”

— Eileen Hanes

“First and foremost I would like to thank the entire staff at the funeral home for their professionalism, punctuality, and their genuine care they had for my family. Not once did we feel ignored or alone . My brother's service , a Navy veteran, was handled with the utmost respect. John and his daughter said "not to worry about a thing. That they will take care of everything". And it was. They were so gracious and courteous that it felt like they were family especially when John ferried my brother to New York, Calverton Military cemetery and personally met me there. I was greeted with kindness and a strong handshake. With heavy hearts, my family and I personally thank you for your genuine concern in meeting our needs. You guys were awesome. The Torren Family”

— Dave T