Johnson Funeral Home
237 William St, Dexter, NY, 13634
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I had to travel here from out of town for my grandfather's funeral service. I can honestly say that they did such a nice job and my whole family has been talking about since. I just wanted to say thank you for doing such a great service for my grandfather. Thanks again.”
— Courtney Klinkbeil
“We had my grandmother's funeral here and it was actually a very peaceful service. The funeral director was a pleasure to speak with and made this difficult time a little easier to go through. I put my stamp of approval on this funeral and have spoken very highly of them since we lost my grandmother. Thanks again.”
— Amanda Gondoli
“Very professional, sweet people”
— Francis Conti
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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