Graves Funeral Home
1631 Church St, Norfolk, VA, 23504
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Hello, Just wanted to take a moment to first and foremost say thank you for your professional services that you afforded our family with the loss of our beloved Lawanda Burgin-Perry. We must say from beginning to the last touches of this beautiful funeral mass/celebration of life the added details that were unexpected was so heartfelt and we were filled with much gratitude. You all truly went beyond the call of duty and each time we were just in awe with each detail. We would like to thank you from our entire family ( Perry's) as well as our beloved family (Burgins). We would like to extend an additional thanks to DK as you are a true example of a leader and by all means you cross every T and you dot every I. It just seems natural for you to do as such and we just want you to personally know We applaud and give you a hat's off for your exemplary service. Thank you to Jason Graves for assuring that everything was top tier and for being present because that meant so much amongst so many other things. The uniformity along with cohesive efforts from the entire staff was so warm and welcoming. Our hearts are full and we are eternally filled with joy for the love and commitment showcased during our time of bereavement. You learn in life that a thank you goes a long way and we can't thank you enough. You all truly made a difference in our darkest hours. "Much respect and gratitude" Perry Family”
— MISS CD
“I want to take the time to Thank Graves Funeral home for their services with my brother’s home going celebration. The exceeded expectations. They took such good care of my brother and made him look exceptional. They provided services we were not even expecting . In such an unimaginable time , Graves helped give my brother a grand send off . I will always appreciate them for everything they did for us”
— Miya Coleman
“I would like to think Jason Graves and Graves Funeral Home staff. The funeral home did an excellent job and provided compassionate, professional service. We were very pleased with the care and service provided . My Mom looked great and they made a difficult time much easier for our family. We thank each and every one of you.”
— Teresita Armstrong
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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