Heritage Memory Mortuary
131 Grove Ave, Prescott, AZ, 86301
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Stan, Emma and Clent were very supportive and professional throughout the process.Stan was highly supportive when issues arose with the cemetery internment. My family and I are very grateful.”
— Robert Damato
“My Mom used Heritage 14 years ago when my Dad passed away, and she was very happy with their services. So it seemed right to use them after Mom passed away last month. They took care of our needs with dignity and grace. I greatly appreciate their attention to details and the courtesy and professionalism they displayed. I would highly recommend them to everyone.”
— Jack Dickerson
“Welcoming, professional, warm staff who are quick to offer help with all aspects of funeral planning and funeral services. Well priced in all specs of funeral services. Definitely highly recommend this wonderful mortuary!”
— Laura McPherson
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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