Dimond & Shannon Mortuary
10630 Chapman Ave, Garden Grove, CA, 92840
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“They were very compassionate, caring, and helpful. I never felt pushed to make a decision. They helped me get the papers I needed to finalize things. I would recommend them to a friend.”
— Pam Jarrett
“Everyone at Dimond & Shannon were so patient and helpful when I had to make arrangements for my father. My family had used their services in the past for both my mother and grandmother. After our first appointment, they took care of everything from that point on. Having professionals you can rely on absolutely during such a difficult time is more helpful than you can possibly imagine until you find yourself in that situation. These are definitely the people you want in your time of need.”
— Anthony Dickson
“Annette and her staff were amazing! So glad I went with them! They went beyond for me. Very professional and compassionate. I would recommend them in a heartbeat! Thank you Annette Taylor and Eddie for your compassionate service and support!”
— monique venegas
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Dimond & Shannon Mortuary?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing