1335 Peters Crk Rd NW, Roanoke, VA, 24017
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Thank you Don for your compassion, kindness, caring and understanding what you have provided us with at my brother’s service. I have lived in several different countries and I am old, so in my lifetime I have meet many people. But I have never known someone so caring, kind, loving and compassionate person as you are. God guided us to you, to your office. I know you have provided the best and most loving and dignified service to my brother on his last Journey in his life. Some people are able to pay tens of thousands of dollars for their loved one’s funeral service. Not everyone able to do that. But I know for sure that if they come to Roanoke Cremation, they will have the most loving and caring cremation service they actually want. Thank you Don for everything you have done for us and for my brother, thank you for being so good and Godly. God bless you.”
— Kata
“Don is beyond amazing and needs to be cloned. He provided me with unmatched comfort in the passing of the husband and love of my life. He went above and beyond for our family, and we are forever indebted to him. Thank You is not near enough, but the closest phrase we can use to express our sincerest gratitude and admiration for this wonderful man. You will not be disappointed if you have a need for a cremation service. This is an outstanding business, run by an outstanding man.”
— Val Gillespie
“I was totally lost when my husband of 37-1/2 years passed away suddenly. I knew we both wanted to be cremated, but I had not looked around to select a specific service provider beforehand. My husband's wishes were a simple cremation and he did not want a traditional funeral. I'm so thankful I discovered and went with Roanoke Cremations. The owner, Don, was just the nicest, kindest person ever! The process of getting arrangements made was so simple. I felt very comfortable and at ease speaking with Don and he had such a sincerely kind and compassionate personality; genuine. I like that the office was more relaxed than formal - like visiting a relative! It was a cozy environment. He didn't try to sell me a $12K funeral or an expensive urn or container. He listened to what I needed and he also urged me to take my time on decisions such as picking the urn or display container. The pricing on everything was up front and very affordable. I did not feel pressured at all. Ended up Don and I know some of the same folks from his home town and he cheered me up as much as one can be cheered up on such a day. He made a very, very bad day just a little bit less horrible. I highly recommend this young man for anyone who is seeking cremation services. You'll find a kind soul who really cares about the struggles a family is going through when they lose someone dear. Deaths are soul crushing. Trying to do business when you've lost the one you love is nearly impossible. I appreciate that Don helped me through a really tough afternoon. Thank you, Don!”
— Kristi J
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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