Meda
306 Glenwood Ave, Burlington, NC, 27215
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
“Profound Gratitude for Unwavering Compassion and Dignity As the only child navigating the immediate loss of my mother, and having to travel into town to handle arrangements, this journey was the hardest I've ever faced. I cannot adequately express the depth of my gratitude for the entire staff at Rich and Thompson. They handled every detail of my mother’s passing with the utmost respect, honor, and dignity she deserved. They didn't just perform a service; they provided a shield of compassion that allowed me to grieve without worry. In particular, Mr. Chris Rhodes, Mrs. Rita Ingram, and Mr. Bobby Hornaday exemplify professionalism and heartfelt care. Their loving and compassionate demeanor guided me through the entire process, making a painful experience manageable. Their commitment to honoring my mother and supporting those of us left behind was palpable and truly remarkable. Thank you for making this difficult time a meaningful tribute. We are forever grateful for your presence in our lives during this chapter. Caroline S. and Family”
— Jack Shin
“Chris Rhodes was nothing but responsive, kind and helpful with our family. My loved one had arranged with Rich & Thompson 20 years ago, and since her life had changed so drastically, we moved her from Burlington. Still within an acceptable radius, I spoke with Chris when she was still alive, but we knew the time was near. He was thorough in his explanation of services and what the processes were. When she passed mere hours after speaking with him, he took full responsibility for her and contacted me with every update. He was never too busy to take my call, or arrange a time to call me back. Chris made our experience non stressful, and we will always be grateful for his kindness and attentiveness to us.”
— Branden Chopelas
“Mom was almost 96 and over a year of declining and deteriorating health she passed. Rich and Thompson's staff took the kindest most professional care of mom and our family through the funeral process. I was anxious for the grand kids and great grandkids to see their grandma in her casket, but with our everlasting gratitude, she looked like the sweet and loving grandma they had and would always remember. They just did a remarkable job and made us feel "at home" from the visitation to the burial. Thank you Roy, Chris, Brandi and the whole staff for showing us love and grace as we said goodbye to the matriarch of our family. May God Bless you all. Family of Kathleen Wade”
— R Wade
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.