Preston Funeral Home Inc
3800 S Central Ave, Phoenix, AZ, 85040
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I went to a funeral here and it was very rushed. The family wanted to have an hour for a viewing and only received 30 minutes. The way the person who was in charge handled things was not professional. Read the room - ESPECIALLY at a funeral with grieving family and friends. There's a better way to ask people to move so there's room between the seats in case the fire chief comes. Then to be abrupt and yell at everyone "do you hear me?" when we're all grieving and leaning on one another for support is very unprofessional. I also saw this person getting irritated with someone standing next to someone in a wheelchair trying to comfort them. Maybe you're in the wrong line of business if you don't like people. Take a step back and reevaluate your life choices.”
— Karen Kolb
“What are your expectations when you go into a funeral home? I wasn't really sure especially when I've attended so many funerals in my lifetime. You'll never know until the responsibility is placed upon you. The staff at Preston's help to ease the stress by greeting me professional and without pressure. The office was warm and welcoming . The Celebration of Life that we honored was carried out as I prescribed. Thank you for the business you provide to the community and beyond.”
— Patricia Tobin
“If I could give this funeral home a negative rating I would. As someone who has dealt with three funeral homes in my life, this has to be the most unprofessional and dismissive place out there. It took over one month to cremate my loved one because why??? I have no idea. They kept blaming the Dr., but after a quick call to this Dr, ten minutes later all was done. There are a lot of choices out there for your loved after they pass; you are already grieving and struggling. DO NOT CHOOSE PRESTON FUNERAL HOME as they will only add to the stress and burden.”
— Jami Morrow
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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