Cedar Bay Funeral Home
405 New Berlin Rd, Jacksonville, FL, 32218
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Christopher Pendleton, Funeral Service Consultant lacks basic human compassion when meeting with the families to go Through the process as to what you do and do not want. It seems like if you don’t plan on spending tons of money and getting all the extras and using his guys, it hurts his feelings to the point he starts acting very rude and snotty with the grieving family that happened today as I had to walk out out of the funeral home and I pray the owners remedy this issue in an expedited manner. Very zesty, egotistical and lacks basic human compassion.”
— Lynnette Simmonds
“The people are awesome here. My brother passed on Dec 4 2018 And I called them and. Jack helped Me with everything.i didn't know what To do and after one phone call to him He did everything for me which I am So thankful to him and his staff As I surely wouldn't have got through Such a rough time without them. Thank you Jack and cedar Bay funeral Home for all that you do.”
— Tina Herefordclark
“Everything was handled very professionally. Jack took care of 2 other members of my family in 2020 so I knew I could trust him to do my husband the way I needed. Thank you for a great job!!!!”
— Judy Beach
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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