Robertson-Drago Funeral Home
211 W Main St, West Plains, MO, 65775
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Missouri
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Robertson Drago Funeral Home handles families and services with the utmost care and respect. The only people to trust with your loved ones! Thank you for your expertise and guidance.”
— Olivia Kirby
“I have called twice now to try to set up an appointment to make prearranged plans for my aunt and uncles funerals. Once a week ago and again today and no one has called me back. If this is indicative of the service (complete lack of service) I can’t understand why anyone would want to spend any money with this company. Ridiculous that they cannot find time to call you back to set up an appointment to sell you products and services. I will try another company!”
— Sharon Stroburg
“We had the most wonderful experience at Robertson-Drago. Thank you to all the staff.”
— Landon Speer
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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