Blue Ridge Funeral Home & Blue Ridge Memorial Gardens
5731 Airport Rd NW, Roanoke, VA, 24012
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“I can’t say enough wonderful things about Blue Ridge Funeral home. We lost my Dad in February and were so worried about planning a celebration of Life. I reached out to Kathleen and she immediately became like family. She met with us quickly walked us through our options and was beyond kind and understanding of our loss. Instead of a normal formal funeral we planned a celebration at life at their beautiful facility. Our package included catering so we didn’t even have to prepare food. Myself and my sweet mother were so tired from being at the hospital with my sweet Dad for a month and were so relieved catering was included. The food and caterer were spectacular and all my Dad’s family and friends just raved about a perfect celebration of life. Kathleen made us feel like family when all our hearts were breaking. We all felt my Dad’s spirit and light and know he was so proud of the celebration of life and just what he wanted. It was one of the most special days of my life. ❤️🙏”
— Susan Snead
“My sisters grave was located under an acorn tree. The grass had not grown and it stayed covered in mud when it rained. The acorns would actually knock you in the head when you visited her grave at certain times of the year... I contacted the office and spoke with Pam. She took this information to the grounds crew and they immediately cut back the limbs on the tree and planted grass seed. I was so pleased at how "quickly" they addressed this issue and I look forward to knowing my sweet sisters' resting place will be neat and clean for years to come because "they do care about their grounds and your loved ones who are resting in their gardens". Thank you Blueridge Memorial Gardens Management and Staff! Pamela Bell”
— Pamela Locks
“During what has been the most painful event in my life, the loss of my Mom, Blue Ridge Funeral Home made things easy to understand. They were patient, compassionate and knowledgable. Everyone was amazing. I cannot thank them enogh and highly recommend BRFH. They make the famiky a priority- not just a number”
— Catherine Ferguson
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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