East County Mortuary & Cremation Services
374 Magnolia Ave, El Cajon, CA, 92020
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“East County Mortuary & Cremains Services truly provided for me all the heartfelt care I needed. Living out of state & my circumstances were difficult. The patience & concern for my well being, as well as my deceased family member meant so much to me & I appreciate all the kindness that was extended. I am truly grateful for them. Thank you!”
— Sandi Schorling
“What I appreciated about East County Mortuary was their immediate response time, kindness, helpfulness and professionalism. I knew my loved one was being handed over to a caring, responsible team. They were up front about costs and expressed flexibility regarding payment if needed. About a month after my loved one passed, they checked in to make sure we felt good about our experience and offered further assistance as needed.”
— Lynne Officer
“I must say, East County Mortuary + Cremation has been amazing. My mom died around midnight and when I called East County Mortuary at 10 AM the next morning, Noah informed me that they had already picked up my mother. He is the perfect personality for this job. He has a gentle, sympathetic nature and is efficient and detail oriented. Super kind. What a great experience for a not great occasion. Thank you, Noah.”
— Susan Gershoni
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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