Lotz Funeral Home - Salem
1330 E Main St, Salem, VA, 24153
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Such a beautiful experience using Lotz funeral home to say goodbye to my husband. Kyle Emerich may be the kindest and most patient director in the business. He encouraged us to make choices we wanted....no pressure at all. The funeral was perfect thanks to Kyle and his staff. Stunning flowers and a beautiful casket. Payment isn't rushed....we were given time to grieve. Thanks Kyle and Lotz for all you did for us!”
— Sharon Wimmer
“My family and I greatly appreciated all that Lotz Funeral Home did in supporting us at a most difficult time. Their support in helping plan and arrange visitation, the funeral and burial was outstanding. They were very caring, professional and easy to work with. My family felt very comfortable in their guidance during this difficult journey. Thank you so much.”
— David Petersen
“Everyone at Lotz Funeral Home was very nice and everything looked really nice at my Mom's visitation and funeral. I couldn't have asked for anything better going through my Mom's passing. I would highly recommend Lotz to everyone. They're truly good people that work there and very caring.”
— Sandra Gearhart
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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