Whitten Timberlake Chapel
7404 Timberlake Rd, Lynchburg, VA, 24502
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Whitten Funeral Home was wonderful to work with. They made caring for my loved one a priority and then meeting the needs of the family convenient and flexible. I had direct access to my funeral director that made answering questions or resolving issues very easy at any time. I'd recommend Paul Whitten and his team.”
— Cheri Spahr
“While many companies strive to provide professionalism and strong customer service, the staff at Whitten’s truly exceeded those expectations. Their care extended far beyond simply arranging a service. During a time when emotions were understandably fragile, they demonstrated exceptional kindness and patience, offering thoughtful guidance that allowed us the space to pause and make informed decisions without pressure. Having utilized Whitten’s pre-paid funeral planning in 2017, the entire process was seamless. Through their expertise, compassionate guidance, and reassuring presence, the service was everything we hoped for and more. Every member of the Whitten’s staff treated us like family, and we are deeply grateful for the care and support they provided.”
— Susan Barringer
“I can’t put into words how grateful we are to have been working with such a great group at Whitten’s on Timberlake. Our director was Brian Wheeler and he went above and beyond to answer any questions that we all might have had during the loss of our son-in-law. The compassion and love he showed to my daughter in her greatest time of need was truly a blessing. Brian I want to thank you and Paul Whitten for everything you both have done for us and just know that that we are extremely grateful for you both and the rest of the amazing team there.”
— Martha Mayhugh
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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