Oakey's Funeral Service & Crematory
318 Church Ave SW, Roanoke, VA, 24016
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I can't imagine Oakeys getting less than a 5 star review. My mother and husband died within a couple weeks of each other. The staff's service was spectacular. The calmness and quiet demeanor of the staff was exemplary!! When my husband passed unexpectedly Oakeys went out of their way to find a group who would take his body for science, which is what he wanted yet we did not get it done prior to his death. Words can not express my gratitude for their assistance! It would not have been possible without them. They received no money for this, and I am eternally grateful!”
— Annette Fleisher
“The service and care my family received at Oakey's was exceptional. Justin Fix was attentive, thorough, and most importantly, genuine. He deftly coordinated multiple family members across the country when planning the service. Every question we asked was answered promptly and completely, without being patronizing. During the day of the service, Justin's presence was calming and reassuring. I'm truly grateful that Justin was the person who helped us through such a difficult time. Thank you.”
— Andrea Greenwich
“My family recently experienced an unexpected death and Oakey’s couldn’t have been more helpful! Another local funeral home refused to pick up his body from the local Medical Examiner’s Office until the arrangements were made and full payment was received. Oakey’s Funeral Home immediately calmed my family by stating that my brother would be brought into their care and we could return the next day to see him and make arrangements. This was such a relief! Top notch service from everyone! The staff was professional and caring, the facilities were immaculate and the cremation process was extremely professional. We were able to add our own personal touches to honor our loved one. Thanks for providing such a wonderful service to our community and the funeral industry.”
— Angela Booth
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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