Nelsen Williamsburg
3785 Strawberry Plains Rd, Williamsburg, VA, 23188
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Jennifer and Randy Kelley are a great team that worked very well together to help with my son’s celebration of life. I truly appreciated their help in every area of need to make my part in preparing for my son’s service go smoothly. Even waiting in freezing temperatures to make sure everything was finalized at the committal site. It was a good experience during a sorrowful time and I’m thankful for Jen and Randy’s expertise in their positions at Nelsen.”
— A Bell
“Excellent follow through and compassion for our family. A job and service that is not for everyone. Very professional as we watched Dad leave. God bless your service and thank you again.”
— Howard Reardon Jr
“Recently my son and I visited Nelsen Funeral Home to make arrangements for my funeral and select a casket. I found them to be professional and knowledgeable. They explained and itemized everything. I heartily recommend them to anyone needing their services.”
— Janice & Richard Wrobel
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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