Westlawn-Hillcrest Memorial Park Cemetery
5701 Center St, Omaha, NE, 68106
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Nebraska
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“Today I visited 6 family members headstones - ALL were completely overgrown with weeds. Took 15 minutes to find my mother’s! Absolutely deplorable and disrespectful! I spent another 45 minutes clearing all our stones. Hillcrest Westlawn states on their website that maintaining the property is a priority? What a joke! They should be ashamed of the condition the grounds are in. I visited three sections and one was worse than the next!”
— Jill E
“I frequently visit my folks and relatives especially my parents who have been gone for years and yesterday during my visit I find in disgust their flower vase was stolen 🤬 Apparently this is a common problem which I never gave a thought of until now. I don’t plan on getting another one because they are too expensive and West lawn will not take responsibility. I am guessing Westlawn knows of these thefts but made no attempt to put out any word.”
— R R
“If you care about your loved ones then do not decide to lay them to rest here. They do not care about you or your family. For 7 months I waited for my mother’s headstone, had Mother’s Day with a spot of dirt on the ground. After over 10 phone calls I finally got an answer to where her headstone was and they forgot to ordered it. After 13 thousand dollars spent and 7 months of waiting. That shows you how much they care.”
— Cory White
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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