Gross Funeral Home & Cremation Centre
120 Wrights St, Hot Springs, AR, 71913
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arkansas
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Today, Chad and Zach allowed us to participate in our father’s cremation, as much or as little as we desired. They educated us on the process and today, for the first time, we put a family member to rest by way of cremation while creating new traditions. I felt very comfortable with my dad’s care from the moment he left our home, to the moment he went in for his bodily form’s final rest. I found peace in knowing my father’s last caregivers treated not only him but our family, with dignity. The dignity comes in the form of transparency and genuine care.”
— Kesha Pilot
“I can’t say enough wonderful things about Gross Funeral Home and Candice Messec! Candice was incredibly kind, helpful, knowledgeable, and professional, and I can’t imagine how I would have handled all of the details after the loss of my mother without her guidance and patience. Everything from mom’s cremation arrangements, photo slideshow, program, and set up on the day of my mother’s services, were absolutely perfect. Highly recommend using Gross Funeral Home services and recommend you ask for Candice by name (I've used Gross Funeral Home for 2 other loved ones and Candice was my favorite to work with)!”
— Christi Miller
“Gross funeral Home was a wonderful experience. Made the whole process an easy transition, when you have so many questions and concerns at a time when you don’t want be burdened with complicated decisions. They enable those who grieving to focus on the family. They did an outstanding job. I highly recommend their team. Great people.”
— Gene Davis
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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