O'Brien Eggebeen Gerst Funeral Home
3980 Cascade Rd SE, Grand Rapids, MI, 49546
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I could not have been more satisfied or comforted by the professionals at the Gerst Funeral Home in Lowell. I was treated with kindness and warmth and felt as if I was being helped by family members. The path from my heart breaking experience with the death of my loved one was calmly, and warmly handled by all of the good people at the funeral home, at a time when grief is overpowering. Gerst Funeral Home took care of all everything. They very patient with me.”
— Sharry Gillesse
“My family would like to say thank you to the wonderful staff during this very difficult time of my mother's passing. We would also like to extend a very special thank you to David, who went above and beyond to accommodate the family. David brought great comfort and help to the family and is a true credit to his profession. Again thank you for everything!”
— Carol Ann Richards
“My family worked from out-of-state with the staff at OEG funeral home. They led us through the pre-planning and funeral processed with compassion and professionalism. Brittany was very patient and responsive to our questions and requests. A difficult time was made a little easier with their help.”
— Elizabeth Rennels
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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