Flanner Buchanan - Floral Park Funeral and Cremation
425 N Holt Rd, Indianapolis, IN, 46222
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Indiana
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“This place is extremely unprofessional. I was approached in the middle of my Moms service In front of a room full of grieving family and friends to sign paperwork. This is after I called several times with no response before traveling 3k miles from Vegas to IN. Very disrespectful staff that treated my family with no regard. I witnessed a director respond with disgust when someone asked for water. Instead of doing his job which was to assist. He rudely stated to look in the kitchen, then ignored her when asked where is the kitchen! A week later and they still have not completed her tomb. Zero compassion, and horrible customer service. The only explanation for the way my family was treated is blatant racism!”
— Latonya Flowers
“The Sound system volume was so low you could not hear minister speaking or any of the testimonies, also music quality was of very poor quality. Evidently no one was monitoring sound volume or quality. I was very disappointed in your service and friendliness. Very unprofessional, one star is the lowest available rating I could give.”
— Ernie Grimes
“I don't know the business details of this place, and I'm not sure I fully comprehend the following culturally or philosophically or religiously or so forth; but you can certainly see the tokens of love and respect aimed at the departed here.”
— Mark Petrison
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Flanner Buchanan - Floral Park Funeral and Cremation?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing