McKay's Family Mortuary
16918 Baseline Ave, Fontana, CA, 92336
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“Mark and Robin McKay handled my parents services. They are caring, compassionate, and professional. Mark was all about the people.. Serving the community. I learned of his passing a few months ago. My condolences to Robin and Family.. Thank you so much Mark. Thanks for helping my mama Ms. Rosie (1943💔2011) She thought of you like a son.. I will miss your kindness.💔🕊”
— G Laine
“I would recommend this mortuary to my friends and family. I was pleased with giving them the opportunity in giving my father in law a proper homecoming given the situation we are encountering with this whole pandemic. The chapel is snug but very nicely set up. Everyone was comfortable. We went with a 2 day service and not one mix up. Father Martin gave the service for the mass. He was beyond amazing!! Never encountered a priest like him. Loved his word/message. Claudette went above and beyond for our entire family. Overall good experience! We are content with our decision.”
— Elizabeth Bermudez
“Your mortuary provided services for my brother’s funeral, Bill Cobbs, July 18, 2024. We wanted to thank you for your caring and compassion in providing services for my brother’s funeral. Special thanks to Daphne, who helped us make arrangements for this occasion, her assistance in this process made it a bit easier because of her Christian and compassion spirit. Also, we thank her for recommending her church, Kansas Street Seventh Day Adventist Church, in Riverside, California. The church staff was a God sent in providing the sanctuary for the services. We will recommend your mortuary to anyone who needs your services in the future. thank you, and God bless you . The Cobbs Family”
— Thomas Cobbs
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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