Claffey and Rota Funeral Home
1975 Main St, Napa, CA, 94559
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Your loved one is strictly a business transaction! Staff were nice until money was paid, then they repeatedly called and sent emails when I had told them I was waiting for shipment of the urn. I felt no empathy or patience for things out of my control.”
— Dr Kristen Giles
“I want to Thank Suzanne, Luz, Frankie. They recently cared for both me & my mom. I’ve known the Rota’s for many years. I am beyond thankful 🥹 for all they have done for me. All of you are amazing. I consider you all my Family. 🙏🏽”
— David Perez
“A business that truly gives back. Leslie at Claffey and Rota Funeral Home supports local nonprofits that strengthen our community. Thank you for your continuous generosity.”
— Amy Little
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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