R Hayden Smith Funeral Home and Cremation Services
245 S Armistead Ave, Hampton, VA, 23669
License #fd428466
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My family had an outstanding experience with a very detailed funeral. We used their Trust Account system to pre-pay for a funeral, paid for 20 yrs ago. Everything about the funeral, as stressed as I was, was continually made easier by the staff. We almost had several disasters due to my mistakes but the staff at RHS- caught everything in time and helped straighten it out. I sincerely cannot recommend them high enough. You want people you can trust when your loved one dies. These are the people!!!!”
— Barbara Kelley
“Jacob is the finest funeral director in all the land. An upfront, kind gentleman who does not try to upsell you or treat you like a payday, which can't be said for others in this business. Every single thing is intricately thought of, prepared for and brought to fruition by this man and his team. No one wants to think of the things we need to do when we go see a funeral home but they make it easier and definitely make you feel welcome. Also, ignore the bad review about their facility being "dated". This is not the case whatsoever, it is tastefully decorated and akin to something like a familiar family home or country club. Jacob and team, thank you.. sincerely. Your parents should be proud of such a fine man they have raised.”
— patrick gerst
“RHS is beyond a 5 star rating - consider it our family funeral home in Hampton VA. Exceptional considerate kindness in every detail for both of my parents burials - shout out to Jamie Karpa who navigated our family through many emotional times and believe her understanding of military burials and details for Arlington National Cemetery made us feel at ease during difficult times. Forever thankful for the compassion and quality!”
— Susan Essi
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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