Rose & Quesenberry
1901 S Kanawha St, Beckley, WV, 25801
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“This has been the only funeral home my family has ever used,, they are absolutely amazing people.”
— Phylichia Cook
“Bill was a huge help in our time of need but the entire staff was great my family appreciated everything they done and the wonderful fair well my mom received was so beautiful so was she I couldn't have asked for more”
— Rachel duvall
“Rose & Quesenberry handled the services for my mother. Mr.Bill was absolutely amazing to work with! He was so kind, compassionate and respectful. Ms.Sandy was also so very easy to work with and so kind and caring as well. Given such a tragic and heartbreaking situation, they certainly take some of the strain away with the excellent customer service and quality services they provide.”
— Tiffany Cournyer
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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