Peaceful Gardens

“My experience with this funeral home. I don’t know the owner. However if she wants to continue to run a successful business she needs to seek a more professional staff. The Husband & Wife duo (Willie & Joan) are the main two point of contact on staff. Willie, seems as though he has experience in the business yet it’s time to retire. Joan is very unprofessional, no experience, rude, no empathy and show very lack of care or concern for the already grieving families. She makes your experience 10x worse. She talks about the deceased individuals body and other things. They have some caucasian man in the back handling bodies. He acts & looks like he is something out of the Edward scissors hands movie. Very weird. An eye was removed from my loved one’s body, damaged to the left ear as well. I was charged for an oversized casket, however it seemed to be a casket my loved one did not fit in. The embalming was horrible. Overall experience I wish I never called them. They claim to work with you but in the end it’s another story. The money my family paid out of pocket could been spent better at Boyd Funeral Home, it was the same amount. However this was my first experience of handling funeral arrangements. Never again. No disrespect to the owner or Mr. Barrett but please hire better staff. Horrible experience. Had trouble receiving a statement from this company and I have never received the sign book from them. Just so unprofessional in a time where love, kindness, and empathy is needed most! I do not recommend, take your loved one else where and pay the same price for better services‼️”

— Deka Kijani

“I have not dealt with many funeral homes but out of the 3 I have this one was by far the WORSE! They were unorganized. The director was MEAN, RUDE and completely NON- EMPATHETIC! Every chance he got he wanted to argue with us about ANYTHING! To the point that even the lady that works with him had to tell him you did say that. I it upset him he couldn’t charge us for that he decided to give me an extra transport charge that he NEVER not once mentioned until he couldn’t charge was the other fee. In the end charging me 800 dollars in transportation fees. In between this and everything to follow I had to wait till after noon to do any business with them because the director don’t answer the phones he just be mean to people in the background and the lady running things works at a daycare in the mornings. Then, we waited 2 weeks for the death certificate and it was a straight forward natural death. Come to find out( I heard the conversation with vital records) they hadn’t requested the death certificates. Holding up the process with insurance, the cemetery and the other funeral home. I had been calling every other day asking for it. Finally we decided she would pay the fee to expedite getting the certificates (we paid for 5) and pay to overnight them to me since they were not in with my father when he was shipped. She was supposed to fax me a copy before she sent them off. Hours after they were picked up I got 3 cut off pictures of the death certificate and a picture of shipped partial letter that was arriving with my certificates 3days later. Obviously the other funeral home had to call her and get her to fax the copy of the certificate instead of the 3 cut off pictures. When the other director said you know we can’t accept pictures in text she laughed and said yeah you’re right. At this point we all were tired of dealing with them. It was a very horrible experience at one of the worse times in my life. I would NOT recommend this funeral home to anyone. Especially if you’re looking for someone on their game with an empathetic heart. The director mean and appears to be very old. The lady running things is nice but appears to not know what is going on and ALL over the place. Not a good experience at all!!!!”

— Miss Moore

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— Jimmie Cobbs