W. D. Jackson & John H. Joynes Funeral Home
840 N 12th St, Philadelphia, PA, 19123
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Thank You! WD Jackson & John Joyner have been handling my family’s final journey for many years. My mother passed on Nov 4th 2025 and I didn’t hesitate to call Webster and his staff to handle my mother‘s final journey. Webster has handled my uncle and my aunt. I was very impressed by the professionalism and the empathy that he showed after their transition. When my mother passed I immediately called him and as expected he handled the situation with grace, professionalism, empathy, and sympathy. He came into my home and talked to me like I was a human being not a client. The staff that showed up to pick up my mother‘s body and handled her with care delicately and when I viewed her finished body. It was to my greatest satisfaction. Webster and his staff did an incredible job and forever grateful to Jackson and Joyner. They will always have my upmost respect. I hope I don’t have to call them anytime soon. But if I do they would be the first company that I would call thank you and God bless.”
— Barry Fields
“Very professional, would recommend Webster Jackson Joyner funeral home. They make you feel like family. They go above and beyond and are there for the family.”
— Phyllis Duncan
“This is our second time receiving service from joyner’s funeral home. We have received excellent service from them. We were happy with the staff. Also very pleased with the presentation. I would like to thank them again for the support in our time of loss. I would recommend their services to a friend. Keep up the good work. Georgella Brown and family.”
— Georgella Brown
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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