7 Chapin Terrace, Springfield, MA, 01107
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“From the first call to the St. Pierre - Phaneuf Funeral Home my family was shown kindness and compassion and unwavering support leading up to and after the passing of our Mom. The entire staff especially Anthony, and Paul were exceptionally caring and professional, providing personal touches that gave us tremendous comfort. We are so grateful for their kindness and help at such a difficult time for our family. Thank You, The Daniele Family.”
— Alisa Daniele
“I have a life memory and profound experience that will remain forever with me and my family. They treated my uncle Rodger and entire family as if we were royalty. As we went on the procession to the church and as we continued on the procession to the cemetery I could not believe my eyes as traffic stopped for an ongoing long procession. The mass and celebration of Uncle Roger's life was absolutely fantastic. Thanks to all the funeral personnel and directors as well as St Joseph's original pastor and the monsignor. Thanks to the eulogy given by the funeral director with such personal impact with much love reverence and prayers forever”
— David Joseph Maurice
“Dear Paul, On behalf of my self and our entire family, I want to personally share my gratitude and thanks to you and the entire St. Pierre staff. From the moment I contacted you to plan my wife’s services on through our our entire funeral service, our experiences could not have been more perfect. You thoughtfully guided us through every detail while always being sensitive to our every need and wish, always doing so in a way that fully supported us as extended family. While we planned all items with you, we still witnessed literally hundreds of small details that you and your staff handled for us as just part of your professional and sensitive caring services, with every detail no matter how small handled to perfection. Because of you and your incredible staff, services we experienced for my wife were beyond expectations, and carried out in a way that made our entire family proud for the incredible respect and adoration provided to my wife Theresa. Please thank everyone, our gratitude and appreciation could not be greater. Sincerely, Charles Hill”
— Charlie Hill
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you St. Pierre-Phaneuf Funeral?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.