St. Pierre-Phaneuf Funeral
7 Chapin Terrace, Springfield, MA, 01107
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“From the first call to the St. Pierre - Phaneuf Funeral Home my family was shown kindness and compassion and unwavering support leading up to and after the passing of our Mom. The entire staff especially Anthony, and Paul were exceptionally caring and professional, providing personal touches that gave us tremendous comfort. We are so grateful for their kindness and help at such a difficult time for our family. Thank You, The Daniele Family.”
— Alisa Daniele
“I have a life memory and profound experience that will remain forever with me and my family. They treated my uncle Rodger and entire family as if we were royalty. As we went on the procession to the church and as we continued on the procession to the cemetery I could not believe my eyes as traffic stopped for an ongoing long procession. The mass and celebration of Uncle Roger's life was absolutely fantastic. Thanks to all the funeral personnel and directors as well as St Joseph's original pastor and the monsignor. Thanks to the eulogy given by the funeral director with such personal impact with much love reverence and prayers forever”
— David Joseph Maurice
“Dear Paul, On behalf of my self and our entire family, I want to personally share my gratitude and thanks to you and the entire St. Pierre staff. From the moment I contacted you to plan my wife’s services on through our our entire funeral service, our experiences could not have been more perfect. You thoughtfully guided us through every detail while always being sensitive to our every need and wish, always doing so in a way that fully supported us as extended family. While we planned all items with you, we still witnessed literally hundreds of small details that you and your staff handled for us as just part of your professional and sensitive caring services, with every detail no matter how small handled to perfection. Because of you and your incredible staff, services we experienced for my wife were beyond expectations, and carried out in a way that made our entire family proud for the incredible respect and adoration provided to my wife Theresa. Please thank everyone, our gratitude and appreciation could not be greater. Sincerely, Charles Hill”
— Charlie Hill
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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