Oakley-Cook Funeral Home
2223 Volunteer Pkwy, Bristol, TN, 37620
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Oakley- Cook Funeral Home was very compassionate with the handling of our father. They took the time answer questions and kept the family updated with our father’s current status. Our family truly appreciates how Oakley-Cook Funeral Home made the family feel confident in our choice of having them handle our father’s cremation knowing our father was being taken care of so well , with compassion and as the Oakley -Cook staff would take care of one of their own family members. Thank you Oakley -Cook Funeral Home. Tyler and Eddie were wonderful to work with. Thank you both for the compassionate care you provided to our father and thank you for being there for our family at all hours when needed. Thank you Elizabeth and Natalie for all your help.”
— Shauna Jurica
“During one of the hardest times our family has experienced, the staff at this funeral home were compassionate, professional, and incredibly kind. They handled the cremation and funeral arrangements for my dad and stepmom with dignity and care, and made a very overwhelming process feel manageable. Every interaction was respectful and thoughtful, and it was clear they genuinely cared about honoring our loved ones. We are deeply grateful for their support and would recommend them to anyone needing services during a difficult time. Special thank you to Tyler, Natalie, Bambi, and Elizabeth.”
— Kara Rae McConville
“The people who assisted us at Oakley-Cook are so helpful, thoughtful.and knowledgeable They gave us the advice and support we needed when our loved one passed recently. We thank them very much.”
— Danna
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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